Choose language

Experience Proceedo Success

Analysis, guidance and prioritization towards your goals. Bring the right skills into your P2P team, temporarily or long-term, and experience how Proceedo contributes even more to your success.

That's what Proceedo Success is all about.

DSC0571-1

66% more logins

An organization that is committed to success has on average 66% more active users per 90 days. Users know that and how to find what they are looking for. In the long run, this means higher contract compliance, savings, control and satisfied users.

Academy_reason

38% more satisfied users

Continuous measurement provides the best basis for development work. Sometimes the purchasing organization has difficulty identifying and prioritizing among users' wishes and needs. Focusing on the user experience increases satisfaction over time. A good way to start is to look at what other organizations have done to succeed.

Academy 4

30% higher ROI

If you invest, we invest. Increased internal engagement has effects from end users to top management. The organizations that work purposefully to succeed and use a Success Manager get on average 30% more value from the system in the form of spend under management and automation.

Academy 3

There is a plan to succeed:

Basic, plus or premium - match your ambition level with the right level of Success.

Guidance

Basic

Included

Standard level without Success option

Plus

Offered

Depending on the size of the organization

For organizations that need guidance

Premium

Offered

For organizations that want to make a major effort to achieve a strategic shift

Guidance

Contract manager

Contract manager

Included

SuccessTeam

Consisting of Account Manager, Success Manager and specific resources required for your challenges

SuccessTeam

Consisting of Account Manager, Success Manager and specific resources required for your challenges

Included

Monthly meeting

Monthly meeting

Or more often as needed

Strategic meeting

Strategic meeting

Included

Tactical meeting

Tactical meeting

Included

Support
Support
 
 
 

Case management via community

Case management via community

Included

Supplier community

Supplier community

Included

Is included

Is included

Opportunity to ask questions to the Success Manager

Opportunity to ask questions to the Success Manager

Is included

As required
Training and development
Training and development
 
 
 
Access to Community

Meeting place for everyone working with Proceedo. Discussion forums and knowledge articles, news and developments.

Access to Community

Meeting place for everyone working with Proceedo. Discussion forums and knowledge articles, news and developments.

Is included

Is included

Is included

Academy / e-learning

Training program available for further development and deepening.

Academy / e-learning

Training program available for further development and deepening.

10 licenses
Community Live

Appreciated annual event/conference for everyone working with Proceedo.

Community Live

Appreciated annual event/conference for everyone working with Proceedo.

3 tickets
Network meetings

Regular meetings by region, sector or similar.

Network meetings

Regular meetings by region, sector or similar.

Is included

Is included

Is included

User panel

All organizations have the opportunity to contribute to development in the Proceedo User Panel

User panel

All organizations have the opportunity to contribute to development in the Proceedo User Panel

Is included

Is included

Is included

 

Basic

Included

Standard level without Success option

Plus

Offered Depending on the size of the organization

For organizations that need guidance

Premium

Offered

For organizations that want to make a major effort to achieve a strategic shift

Proceedo Success Team

Meet the Proceedo Success Managers

What focus do you need to succeed?

When you choose to invest, so do we. With a Success team that matches your challenges. The teams are led by Success Managers who bring the required skills to the team.

  1. Jakob_success_manager

    Jakob Holfve

    "Working purposefully provides better conditions for success"

  2. Screenshot 2023-11-23 152217

    Helen Bergsmark

    "Data and analysis are the best thing I know!"

  3. Fredrik_success_manager

    Fredrik Sagelius

    "Being a Success Manager is a bit like being Santa Claus . I provide insights that become clear results."

  4. Louise_success_manager

    Louise Hending

    "With strong relationships, finding solutions and improvements to increase customer satisfaction, brings great added value to the customer!"

  5. Åsa_success_manager

    Åsa Svensson

    "I work very closely with my customers, it's great to see development happening"

Plus or Premium. What are the Proceedo success levels?

What is it like to be helped to drive the development of your organization's use of Proceedo? What can you as a purchasing organization expect from investing in success?

An "always on" partnership towards success

Analysis and mapping provide insights into the current situation and what you need to succeed. Based on this, areas for improvement and common goals are identified. This makes it easier to find concrete and tangible activities that we can deliver on, follow up and evaluate together.

Academy 3

What is your level of ambition?

Are you reaching your maximum potential? Are you giving your organization the right conditions to succeed? How do you know if you have succeeded? These are questions that organizations with the ambition to succeed in their strategic sourcing journey struggle with. That's why Proceedo Success exists: a helping hand and a structured way to set and work towards clear goals. Together, we get double focus and better conditions for success.

Success_group

Plus or Premium?

With three levels of success, there is a format to match your level of ambition. To meet your needs, there are two extended service levels. It's all about how much time you want to invest.

Academy 5
Jakob_success_manager-1
You need to be clearer with your organization, make demands! Otherwise it will not work as well as you want.

Jakob Holfve

Customer Success Manager during a "Win-win" workshop with Marks municipality

Want to talk more about Proceedo Success packages and what level of service is right for you?

Hooray, that's great! A decision-maker who recognizes the value of investing is crucial to how far you can go. Fill in the form and we will review your needs together.